Training & Support

Training by Right-University™

Wrightsoft is dedicated to the success of our customers, and we offer many training options for those who are interested.
800-225-8697 (opt. 3)


Attend a Class

On-Demand Video Tutorials

Click here to access

Host a Class:

Contact Sales for more information

One-on-One: online webinar

Schedule by contacting Tech Support

Professional Services

Wrightsoft Professional Services

If you are eager to start using your Right-Suite Universal HVAC software to it’s full potential, but have not been able to devote enough time to customize the program, Professional Services is the solution for your business. This program provides a full range of customization and training services for our customers. Using a company’s database of parts and assemblies, Professional Services can assist with:

  • Setting up a complete bill of materials
  • Putting together professional sales proposals
  • Creating your libraries of commonly used parts and preferences
  • Generating templates for similar projects
  • Can also include on-site training and walk-throughs to educate about the process of customization and using the program

To learn more, contact Sales

Technical Support

Wrightsoft’s expert technical support team is available weekdays from 8:30am-5:30pm EST to answer your questions and provide support for our software. Read about our new technical support policy below.
800-225-8697 (opt. 1 for licensing, opt. 2 for support)


Get answers to some of the most common problems encountered by Wrightsoft Technical Support by viewing our FAQ's page.

Wrightsoft Software & Support Subscription

Please Note: SaaS users are automatically enrolled in Wrightsoft Software and Support Subcription program.

Effective January 1, 2011

Wrightsoft will continuously release additional features, updated data and provide support to customers who enroll in this program. Subscription is the most cost effective way to ensure that you have the latest technology.

  • Subscription lowers customer’s cost of acquiring new releases helping to increase and maintain the highest levels of productivity.
  • Customers can upgrade at their leisure, conveniently downloading new software from the Web.
  • Software Subscription and Support enables you to budget accordingly and protect your business investments.

To obtain support, customers must have either purchased software license and/or updated with software and support subscription in the past 12 months